Privacy Policy

Depending on how you interact with our website, we may collect information that you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Information you include when completing a contact form

• Consultation requests

• General questions about our services

Please do not submit confidential medical information, sensitive personal information, or detailed clinical concerns through our website contact forms unless specifically instructed to do so.

Like many websites, we may automatically collect certain technical information when you visit our website, including:

• IP address

• Browser type

• Device information

• Operating system

• Referring website

• Pages visited

• Time spent on our website

• General geographic location derived from IP address

• Website usage data through analytics tools

This information helps us understand how visitors use our website and allows us to improve its functionality and user experience.

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember certain preferences

• Analyze website traffic

• Improve website performance

• Better understand how visitors use our website

You can adjust your browser settings to decline or remove cookies. Please note that disabling certain cookies may affect the functionality of portions of the website.

For more information, please see our Cookie Policy.

Information collected through our website may be used to:

• Respond to inquiries

• Schedule consultations

• Provide requested information

• Improve our website and services

• Monitor website performance

• Maintain website security

• Comply with applicable legal obligations

We do not use your information to make automated decisions regarding your care.

To operate our website and provide services, we may use trusted third-party providers. Depending on how you interact with our website, these providers may process certain information on our behalf.

Examples may include:

• Squarespace (website hosting)

• SimplePractice (client portal, scheduling, and electronic health records)

• Google Analytics (website analytics)

• Google Search Console (website performance monitoring)

• Embedded maps or other website functionality

• Email service providers

Each third-party provider maintains its own privacy practices. We encourage you to review their privacy policies if you choose to use those services.

Our website Privacy Policy is not the same as our Notice of Privacy Practices provided to clients.

Submitting a contact form, requesting a consultation, or browsing our website does not automatically establish a therapist-client relationship.

If you become a client of Create & Connect Art Therapy and Counseling, your Protected Health Information (PHI) is handled according to applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), as well as our Notice of Privacy Practices.

If you contact us through our website, email, telephone, or other available communication methods, we may use your contact information to:

• Respond to your inquiry

• Schedule appointments or consultations

• Provide requested administrative information

• Communicate regarding services

Electronic communications, including email and website forms, may not always be completely secure. Please avoid sending confidential clinical information through unsecured communication methods.

If you voluntarily opt in to receive text messages from our practice, we may send administrative communications such as:

• Appointment reminders

• Scheduling updates

• Practice notifications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by following the instructions provided in our SMS Messaging Terms & Conditions.

We do not sell or share your mobile phone number or SMS consent for marketing purposes.

We do not sell your personal information.

We may disclose information when necessary to:

• Provide requested services

• Work with service providers who support our practice

• Comply with legal obligations

• Respond to lawful requests from government authorities

• Protect the safety, rights, or property of our practice, clients, or others

Any sharing is limited to what is reasonably necessary for those purposes.

We take reasonable administrative, technical, and physical measures designed to help protect information collected through our website.

However, no method of transmitting information over the Internet or storing electronic information is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, and enforce our agreements.

Our website is intended for adults seeking information about our services.

We do not knowingly collect personal information directly from children through our website. If you believe a child has provided information through our website, please contact us so we can take appropriate steps.

Our website may contain links to third-party websites for your convenience or additional information.

We are not responsible for the privacy practices or content of external websites.

Depending on applicable law, you may have rights regarding certain personal information collected through this website.

These rights may include the ability to:

• Request access to certain information

• Request correction of inaccurate information

• Request deletion where applicable

• Withdraw consent where processing is based on consent

• Manage cookie preferences through your browser settings

Applicable rights may vary depending on your state of residence and the nature of your interaction with our practice.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be posted on this page with a revised "Last Updated" date.

If you have questions regarding this Website Disclaimer, please contact:

Create & Connect Art Therapy and Counseling

Email: office@candcarttherapy.com

Phone: 240-253-9788

Website: https://www.candcarttherapy.com